Return Policy

Shop with Confidence at Elicitim

We want you to love your purchase. If for any reason you're not completely satisfied, we're here to help.

🕒 Return Window:
You may request a return within 7 days of receiving your order.

📦 Eligibility for Return:

• Items must be unused, unworn, and in original packaging

• All tags, dust bags, and authentication materials must be included

• Items marked as final sale are not eligible for return or exchange

📧 How to Request a Return:
Please contact us at  ciaomooserp@hotmail.com with your order number and reason for return. Our team will provide instructions within 24–48 hours.

🚚 Return Shipping:

• Customers are responsible for return shipping costs

• We recommend using a trackable shipping service

💳 Refunds:
Once your return is received and inspected, we will process your refund to the original payment method within 5–10 business days. Shipping fees are non-refundable.

⚠️ Please Note:
Due to the nature of luxury goods, we do not accept returns for items that show signs of wear, damage, or missing parts. Returns that do not meet our policy may be refused or subject to a restocking fee.